Back to Amazon Prime Video status

Fix Amazon Prime Video Issues

2 categories · 3 common problems

⚡ Try these quick fixes first

1.The AWS Health Dashboard at https://status.aws.amazon.com covers AWS only, not Prime Video; use it to spot a wider AWS outage
2.Force-close and reopen the Amazon Prime Video app, then try again
3.Clear app cache (Android: Settings → Apps) or browser cookies and reload
4.Visit Amazon Prime Video support at https://www.amazon.com/gp/help/customer/display.html

Playback Issues

2 issues

App / Login

1 issue

Still having issues? Check the live Amazon Prime Video status — the problem may be a platform-wide outage.