Back to Amazon Prime Video status

Fix Amazon Prime Video Issues

2 categories · 3 common problems

⚡ Try these quick fixes first

1.Check the Amazon Prime Video status page at https://status.aws.amazon.com for known outages
2.Force-close and reopen the Amazon Prime Video app, then try again
3.Clear app cache (Android: Settings → Apps) or browser cookies and reload
4.Visit Amazon Prime Video support at https://www.amazon.com/gp/help/customer/display.html

Playback Issues

2 issues

App / Login

1 issue

Still having issues? Check the live Amazon Prime Video status — the problem may be a platform-wide outage.