Back to Black Desert Online status

Fix Black Desert Online Issues

2 categories · 3 common problems

⚡ Try these quick fixes first

1.Check the Black Desert Online status page at https://www.naeu.playblackdesert.com for known outages
2.Force-close and reopen the Black Desert Online app, then try again
3.Clear app cache (Android: Settings → Apps) or browser cookies and reload
4.Visit Black Desert Online support at https://blackdesert.zendesk.com

Connection / Server

2 issues

Game Not Launching

1 issue

Still having issues? Check the live Black Desert Online status — the problem may be a platform-wide outage.