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Fix BT Issues

3 categories · 4 common problems

⚡ Try these quick fixes first

1.Check the live status and user reports at the top of this page for known BT outages
2.Open the My BT app and tap Check service status on the home screen
3.Turn off the BT Hub and your devices, wait at least one minute, then turn them back on
4.Run the BT broadband health check at https://www.bt.com/broadband-health

Network / Connection

2 issues

Home Phone

1 issue

Login / Account

1 issue

Still having issues? Check the live BT status — the problem may be a platform-wide outage.