Back to CVS status

Fix CVS Issues

3 categories · 3 common problems

⚡ Try these quick fixes first

1.CVS has no public status page. Check the live status above and look for service notices on https://www.cvs.com
2.Force-close and reopen the CVS app, then try again
3.Clear the app cache (Android: Settings → Apps → CVS Pharmacy → Storage → Clear cache; iPhone: offload or reinstall the app) or clear browser cookies and reload
4.Contact CVS through Help on cvs.com or in the CVS Pharmacy app (for prescriptions, call your CVS pharmacy)

Ordering / Checkout

1 issue

Account / Login

1 issue

Orders and Tracking

1 issue

Still having issues? Check the live CVS status — the problem may be a platform-wide outage.