Back to EE status

Fix EE Issues

2 categories · 3 common problems

⚡ Try these quick fixes first

1.Check EE's coverage and service status checker at ee.co.uk/help/mobile-coverage-checker for known outages in your area
2.Force-close and reopen the EE app, then try again
3.Clear the app cache (Android: Settings → Apps → [app] → Storage → Clear cache) or clear browser cookies, then reload
4.Contact EE support on 150 from an EE phone or 0800 956 6000 from any other phone

Network / Signal

2 issues

Account / Billing

1 issue

Still having issues? Check the live EE status — the problem may be a platform-wide outage.