Back to H&M status

Fix H&M Issues

3 categories · 3 common problems

⚡ Try these quick fixes first

1.Check the H&M status page at https://www2.hm.com for known outages
2.Force-close and reopen the H&M app, then try again
3.Clear app cache (Android: Settings → Apps) or browser cookies and reload
4.Visit H&M support at https://www2.hm.com/en_gb/customer-service.html

Ordering / Checkout

1 issue

Account / Login

1 issue

Orders and Tracking

1 issue

Still having issues? Check the live H&M status — the problem may be a platform-wide outage.