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Fix Sephora Issues

3 categories Β· 3 common problems

⚑ Try these quick fixes first

  1. 1.Check the Sephora status page at https://www.sephora.com for known outages
  2. 2.Force-close and reopen the Sephora app, then try again
  3. 3.Clear app cache (Android: Settings β†’ Apps) or browser cookies and reload
  4. 4.Contact Sephora support at 1-877-737-4672

Ordering / Checkout

1 issue

Account / Login

1 issue

Orders and Tracking

1 issue

Still having issues? Check the live Sephora status β€” the problem may be a platform-wide outage.