Back to TELUS status

Fix TELUS Issues

3 categories · 6 common problems

⚡ Try these quick fixes first

1.Check Telus's service status or outage page at telus.com for issues in your area
2.Restart your phone or router: power off for 30 seconds, then back on
3.Toggle Airplane Mode on and off (mobile) to force network re-registration
4.Contact Telus support through the Telus app or telus.com

Network / Connection

3 issues

Account / Billing

2 issues

Device / SIM

1 issue

Still having issues? Check the live TELUS status — the problem may be a platform-wide outage.