Back to WeChat status

Fix WeChat Issues

2 categories · 3 common problems

⚡ Try these quick fixes first

1.Check the WeChat status page at https://help.wechat.com for known outages
2.Force-close and reopen the WeChat app, then try again
3.Clear app cache (Android: Settings → Apps) or browser cookies and reload
4.Visit WeChat support at https://help.wechat.com

Sending / Receiving

2 issues

Calls / Video

1 issue

Still having issues? Check the live WeChat status — the problem may be a platform-wide outage.