Back to Westpac status

Fix Westpac Issues

3 categories · 4 common problems

⚡ Try these quick fixes first

1.Check the live status and user reports at the top of this page for known Westpac outages
2.Reset your password or find your Customer ID through the Westpac App or Online Banking
3.Check your phone's date and time settings if PIN or fingerprint sign-in fails
4.Merchants can check EFTPOS status at https://www.westpac.com.au/business-banking/merchant-status/

Login / Account

2 issues

App / Website

1 issue

Transactions

1 issue

Still having issues? Check the live Westpac status — the problem may be a platform-wide outage.