Back to American Express status

Fix American Express Issues

3 categories · 5 common problems

⚡ Try these quick fixes first

1.Check the live status and user reports at the top of this page for known American Express outages
2.Log in with your User ID, not your email address, and use Forgot User ID or Password if it fails
3.If a purchase is declined, check the Amex App for a fraud alert to confirm the charge
4.Use the chat icon in the Amex App or call the number on the back of your Card for help

Login / Account

2 issues

Transactions

2 issues

Account / Billing

1 issue

Still having issues? Check the live American Express status — the problem may be a platform-wide outage.