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DownStatus

Is American Express down right now?

Banking & Finance · americanexpress.com

No, American Express is working normally

No user reports in the last hour.

If it fails only for you, the problem is likely on your side. Try quick fixes

Updated 12 minutes ago · refreshes automatically

Is American Express working for you?

Last 30 days: 13 problem reports

Official status

No public feed

Website check

Normal, 387 ms

Reddit mentions

Normal

User reports

None in 24h

Confidence

High

3 of 3 sources agree

User reports, last 24 hours

Per hour, your local time

Reports

No user reports in the last 24 hours.

Most reported problems · last 30 days

  • Website62%
  • Mobile app15%
  • Payments15%
  • Total outage8%

Recent reports

  • United StatesWebsiteOct 23, 02:03 AM
  • United StatesWebsiteOct 22, 08:27 PM
  • United StatesMobile appOct 22, 05:59 PM
  • United StatesWebsiteOct 22, 05:57 PM
  • United StatesPaymentsOct 22, 05:53 PM

Not working for you?

  1. 1Check the live status and user reports at the top of this page for known American Express outages
  2. 2Log in with your User ID, not your email address, and use Forgot User ID or Password if it fails
  3. 3If a purchase is declined, check the Amex App for a fraud alert to confirm the charge
  4. 4Use the chat icon in the Amex App or call the number on the back of your Card for help
Full American Express fix guide

Where users report problems

Last 30 days
  • United States13

American Express outage history

americanexpress.com reachability from our checks, by day

99.98%

reachable, 91 days

220 ms

average response from our US server

Aug 151 day with slow or failed checksToday

About American Express

American Express issues charge and credit cards and runs the network merchants use to accept them. Card members use the Amex App and Online Services at americanexpress.com to check balances, pay bills, track rewards and freeze cards. Login, the mobile app, card authorizations at checkout and merchant payment processing can fail separately. Amex has no public status page, so check for a notice after logging in or ask support in the app chat.

Frequently asked questions

Community comments

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