Back to Genshin Impact status

Fix Genshin Impact Issues

2 categories · 4 common problems

⚡ Try these quick fixes first

1.Check Genshin Impact server status at genshin.hoyoverse.com
2.Restart the game
3.Check your internet connection
4.Follow @GenshinImpact on Twitter for outage updates

Network / Connection

3 issues

Login / Account

1 issue

Still having issues? Check the live Genshin Impact status — the problem may be a platform-wide outage.