Genshin Impact
Checked 3 min ago·Website: Fast·Signal: 100%(3 sources)
Operational
No widespread outage detected
Signal: 100% → Normal activityStatus confidence: High
Checked 3 min ago · Fast (42ms)
Signals
- —Official status—Not available
- ✔Server response—Fast (42ms)
- ✔External mentions—Normal
- ✔User reports—Low
What this means
If Genshin Impact is not working for you, the issue is likely on your end. Try restarting the app or checking your internet connection.
Is Genshin Impact working for you?
Is Genshin Impact down? Check real-time server status, login issues, and outage reports for Genshin Impact.
Reports over the last 24 hours
Status based on community reports, automated checks, official feeds & social signals.
Learn about our methodology →Having trouble with Genshin Impact?
Genshin Impact Not Working for You? It Might Not Be an Outage
If the status above shows no ongoing outage but Genshin Impact isn't loading for you, the problem is likely on your side or with your internet provider.
Common Reasons Genshin Impact Stops Working
- HoYoverse server outage or scheduled maintenance affecting all regions
- Version update maintenance — HoYoverse takes servers offline for several hours during updates
- Regional server issue — Asia, Europe, America, and TW/HK/MO servers operate independently
- HoYoverse account or two-factor authentication issue
- Outdated game client that needs updating before connecting post-patch
How to Fix Genshin Impact Not Working
- Check the live status above and HoYoverse's official status at hoyoverse.com or the in-game notice
- Check the maintenance schedule — version updates typically occur every 6 weeks for ~5 hours
- Make sure your game client is fully updated before trying to log in after maintenance
- Try switching to a different server region in the login screen if your region is affected
- Follow @GenshinImpact on X or check the official Discord for maintenance announcements
- If login fails after maintenance ends, wait 10–15 minutes — servers take time to stabilise
Where are users reporting problems?
Outage history
No incidents in the last 30 days
Community comments