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DownStatus

Is BetterHelp down right now?

Other Services · betterhelp.com

No, BetterHelp is working normally

No user reports in the last hour.

If it fails only for you, the problem is likely on your side. Try quick fixes

Updated 11 minutes ago · refreshes automatically

Is BetterHelp working for you?

Official status

No public feed

Website check

Normal, 576 ms

Reddit mentions

Normal

User reports

None in 24h

Confidence

High

3 of 3 sources agree

User reports, last 24 hours

Per hour, your local time

Reports

No user reports in the last 24 hours.

Most reported problems · last 30 days

Too few reports for a reliable breakdown

Recent reports

No reports in the last 30 days

Not working for you?

  1. 1Check the BetterHelp status page at https://www.betterhelp.com for known outages
  2. 2Force-close and reopen the BetterHelp app, then try again
  3. 3Clear app cache (Android: Settings → Apps) or browser cookies and reload
  4. 4Visit BetterHelp support at https://www.betterhelp.com/contact/
Full BetterHelp fix guide

BetterHelp outage history

betterhelp.com reachability from our checks, by day

99.97%

reachable, 91 days

386 ms

average response from our US server

Jul 302 days with slow or failed checksToday

About BetterHelp

BetterHelp is the world's largest online therapy platform connecting over 3 million users with licensed therapists through messaging, video, and phone sessions.

Frequently asked questions

Community comments

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