Is Macy's down right now?
E-commerce & Shopping · macys.com
No, Macy's is working normally
No user reports in the last hour.
If it fails only for you, the problem is likely on your side. Try quick fixes
Updated 9 minutes ago · refreshes automatically
Is Macy's working for you?
Official status
No public feed
Website check
Slow, 1.4 s
Reddit mentions
Normal
User reports
None in 24h
Confidence
Conflicting
sources disagree
User reports, last 24 hours
Per hour, your local time
No user reports in the last 24 hours.
Most reported problems · last 30 days
Too few reports for a reliable breakdown
Recent reports
No reports in the last 30 days
Not working for you?
- 1Macy's has no public status page. Check the live status above and look for service notices on https://www.macys.com
- 2Force-close and reopen the Macy's app, then try again
- 3Clear the app cache (Android: Settings → Apps → Macy's → Storage → Clear cache; iPhone: offload or reinstall the app) or clear browser cookies and reload
- 4Contact Macy's through the Customer Service page on macys.com
Macy's outage history
macys.com reachability from our checks, by day
100.00%
reachable, 5 days
474 ms
average response from our US server
Data starts on Oct 24, 2026, when we began rechecking from three regions. Earlier checks from our server were blocked by macys.com.
About Macy's
Macy's is a US department store chain selling clothing, beauty products, shoes, jewelry and home goods in stores, on macys.com and in the Macy's app. Checkout, the app, in-store pickup, Star Rewards and the Macy's credit card account run on separate systems and can fail one at a time. Macy's does not publish a public status page.
Community comments