Ziply Fiber

Ziply Fiber Not Working for You? It Might Not Be an Outage

If the status above shows no ongoing outage but Ziply Fiber isn't loading for you, the problem is likely on your side or with your internet provider.

Common Reasons Ziply Fiber Stops Working

• Ziply Fiber infrastructure outage in your area (Pacific Northwest: WA, OR, ID, MT)
• ONT or fiber equipment failure
• Account billing or service hold
• Fiber line damage in your neighborhood

How to Fix Ziply Fiber Not Working

1. Check Ziply's outage information at ziplyfiber.com/support/outage
2. Restart your Ziply equipment and ONT
3. Check your account at my.ziplyfiber.com
4. Call 1-866-947-5995 for technical support
5. Confirm the ONT has indicator lights — none means power or physical line issue
6. Check @ZiplyFiber on X for outage reports