Question 1

Why is my mobile network or ISP down?

Accepted Answer

Telecom outages can be caused by infrastructure failures, planned maintenance, high network congestion, or physical damage to cables and towers. Use this page to check whether others in the network are reporting the same issue — if reports are spiking, it's almost certainly a carrier-side problem.

Question 2

Which telecom and ISP services does DownStatus monitor?

Accepted Answer

DownStatus monitors major mobile carriers and internet service providers including AT&T, Verizon, T-Mobile, Vodafone, Deutsche Telekom, Kyivstar, and others. The full list is shown above with live status.

Question 3

How do I tell if it's my router or my carrier that's down?

Accepted Answer

Try connecting with mobile data instead of Wi-Fi (or vice versa). If mobile data works but Wi-Fi doesn't, the issue is likely your router or home network. If neither works, check this page — if other users are reporting problems with your carrier, it's an ISP-side outage.

Question 4

What should I do during a telecom outage?

Accepted Answer

Switch to Wi-Fi if mobile data is affected (or vice versa). Enable Wi-Fi calling if your carrier supports it. Check your carrier's official status page for updates. If the outage affects your area specifically, contact your carrier's support — regional issues are sometimes fixed faster when reported.

Telecom & ISPs

Frequently asked questions