Question 1

Why are my emails not sending or arriving?

Accepted Answer

Email outages can affect sending, receiving, or both independently. Common causes include SMTP server failures, spam filter misconfiguration, DNS propagation issues, or backend database problems. Check this page to see if other users of the same provider are affected.

Question 2

Which email services does DownStatus monitor?

Accepted Answer

DownStatus monitors major email providers including Gmail, Outlook, Yahoo Mail, ProtonMail, iCloud Mail, and others. Live status for each is shown above.

Question 3

How long do email service outages usually last?

Accepted Answer

Most email outages are resolved within 30 minutes to 2 hours. Sending failures are usually fixed faster than receiving issues since they affect more users immediately. Check the outage history on each service's page to see typical resolution times.

Question 4

What should I do if my email service is down?

Accepted Answer

For urgent messages, use an alternative email account or contact the recipient through another channel. Check your email provider's status page or social media for updates. If emails sent during an outage appear to have failed, don't resend immediately — many "failed" emails are queued and delivered once the service recovers.

Email Services

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