Cloud Reliability Report
April 2026
Uptime rankings, incident data, and mean time to recovery for 25 major cloud services — sourced from official status APIs, updated every 5 minutes.
Canva led reliability rankings with 100.00% uptime among 25 tracked services, overall average uptime was 99.08%, with 14 total incidents recorded. The fastest incident resolution belonged to Cloudflare, which recovered in an average of 13m.
Key findings
- →Cloudflare resolves incidents 30× faster than Shopify — avg 13m vs 6h 35m.
- →ChatGPT had the most incidents: 3 in the past 30 days.
- →Cloudflare had the most downtime: 79.41% uptime — 15.1h of disruption over 30 days.
- →25 major cloud services experienced 14 incidents in the past 30 days.
25
Services tracked
99.08%
Avg uptime (30d)
14
Incidents (30d)
9
Currently degraded
Uptime ranking — last 30 days
Major and critical incidents count as downtime. Trend compares last 15 days vs previous 15 days.
| # | Service | Uptime 30d | Trend | MTTR |
|---|---|---|---|---|
| 1 | 100.00% | — | — | |
| 2 | 100.00% | — | 1h 5m | |
| 3 | 100.00% | — | — | |
| 4 | 100.00% | — | 1h 50m | |
| 5 | 100.00% | — | — | |
| 6 | 100.00% | — | — | |
| 7 | 100.00% | — | — | |
| 8 | 100.00% | — | — | |
| 9 | 100.00% | — | — | |
| 10 | 100.00% | — | — | |
| 11 |  Instagram | 100.00% | — | — |
| 12 | 100.00% | — | — | |
| 13 | 100.00% | — | — | |
| 14 | 100.00% | — | 1h 5m | |
| 15 | 100.00% | — | — | |
| 16 | 100.00% | — | — | |
| 17 |  Shopify | 100.00% | — | 6h 35m |
| 18 | 100.00% | — | — | |
| 19 | 100.00% | — | — | |
| 20 | 100.00% | — | 4h 45m | |
| 21 | 100.00% | — | — | |
| 22 | 100.00% | — | — | |
| 23 | 100.00% | — | — | |
| 24 | 97.50% | ↓ | 5h 5m | |
| 25 | 79.41% | ↓ | 13m |
Recently added — insufficient data (<3 days of monitoring):
Most downtime this month
Services with the highest cumulative downtime over the past 30 days.
Cite this report
Formatted for journalists, bloggers, and HARO responses.
DownStatus Cloud Reliability Report — April 2026 • 25 major cloud services tracked (Canva, ChatGPT, Coinbase, Discord, DreamHost and more) • Average uptime: 99.08% over the past 30 days • 14 total incidents recorded • Best performer: Canva — 100.00% uptime (DRS: 100/100, grade A) • Most incidents: ChatGPT — 3 in 30 days • Fastest recovery: Cloudflare — avg 13m per incident Source: DownStatus — https://isitdownstatus.com/en/stats Updated every 5 minutes from official Atlassian Statuspage APIs.
About the DownStatus Reliability Score (DRS)
DRS is a composite reliability rating from 0–100, weighting uptime (60%), mean time to recovery (25%), and incident frequency (15%). It is designed to differentiate services within the compressed 99–100% uptime band where raw percentages alone don't tell the full story.
About this data
Uptime is calculated from official Atlassian Statuspage APIs, polled every 5 minutes. A service counts as “down” when its indicator is major or critical. Uptime % is calculated against actual observed checks — services with fewer than 4 hours of monitoring are excluded from the ranking; those tagged “new” have limited data and results will stabilize over 30 days. MTTR is the average duration of resolved incidents. Trend arrows compare uptime of the last 15 days vs the previous 15 days. All data is self-reported by each service. Full methodology →