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DownStatus

Is Ancestry down right now?

Other Services · ancestry.com

No, Ancestry is working normally

No user reports in the last hour.

If it fails only for you, the problem is likely on your side. Try quick fixes

Updated 8 minutes ago · refreshes automatically

Is Ancestry working for you?

Official status

No public feed

Website check

Fast, 95 ms

Reddit mentions

Normal

User reports

None in 24h

Confidence

High

3 of 3 sources agree

User reports, last 24 hours

Per hour, your local time

Reports

No user reports in the last 24 hours.

Most reported problems · last 30 days

Too few reports for a reliable breakdown

Recent reports

No reports in the last 30 days

Not working for you?

  1. 1Check the Ancestry status page at https://status.ancestry.com for known outages
  2. 2Force-close and reopen the Ancestry app, then try again
  3. 3Clear app cache (Android: Settings → Apps) or browser cookies and reload
  4. 4Visit Ancestry support at https://support.ancestry.com
Full Ancestry fix guide

Ancestry outage history

ancestry.com reachability from our checks, by day

100.00%

reachable, 91 days

244 ms

average response from our US server

Jul 30No days with failed checksToday

About Ancestry

Ancestry is a genealogy platform with 40+ billion historical records, DNA testing, and family tree tools to help users discover their family history.

Frequently asked questions

Community comments

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