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DownStatus

Is Citizens Bank down right now?

Banking & Finance · citizensbank.com

No, Citizens Bank is working normally

No user reports in the last hour.

If it fails only for you, the problem is likely on your side. Try quick fixes

Updated 16 minutes ago · refreshes automatically

Is Citizens Bank working for you?

Official status

No public feed

Website check

Fast, 183 ms

Reddit mentions

Normal

User reports

None in 24h

Confidence

High

3 of 3 sources agree

User reports, last 24 hours

Per hour, your local time

Reports

No user reports in the last 24 hours.

Most reported problems · last 30 days

Too few reports for a reliable breakdown

Recent reports

No reports in the last 30 days

Not working for you?

  1. 1Citizens has no public status page. Check the live status and user reports at the top of this page, then try Online Banking at citizensbankonline.com
  2. 2Force-close and reopen the Citizens Bank app, then try again
  3. 3Clear the app cache (Android: Settings → Apps → Citizens → Storage → Clear cache) or your browser cookies, then reload
  4. 4Contact Citizens Bank support at 1-800-922-9999
Full Citizens Bank fix guide

Citizens Bank outage history

citizensbank.com reachability from our checks, by day

99.9%

reachable, 91 days

381 ms

average response from our US server

Jul 308 days with slow or failed checksToday

About Citizens Bank

Citizens Bank is a US bank headquartered in Providence, Rhode Island, offering checking, savings, credit cards, mortgages, student loans and wealth management. Customers use citizensbank.com and the Citizens mobile app for balances, bill pay, transfers and Zelle. Online banking, mobile banking, card payments and bill pay can fail separately, and Citizens runs separate support lines for each. It publishes no public service status page.

Frequently asked questions

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