Is Intercom down right now?
Checked 40 min ago·Normal·97.58% uptime last 30 days·Signal: 100%(4 sources)
No widespread outage detected
Signals
- ✔Official statusOK
- ✔Server responseNormal (557ms)
- ✔External mentionsNormal
- ✔User reportsLow
What this means
If Intercom is not working for you, the issue is likely on your end. Try restarting the app or checking your internet connection.
Is Intercom working for you?
Having issues?
Try these quick fixes before waiting for an outage fix
- 1Check the Intercom status page at https://status.intercom.com for known outages
- 2Force-close and reopen the Intercom app, then try again
- 3Clear app cache (Android: Settings → Apps) or browser cookies and reload
- 4Visit Intercom support at https://www.intercom.com/help
Intercom is a customer communications platform offering live chat, chatbots, help center, and product tours for customer support and engagement.
Reports over the last 24 hours
Status based on community reports, automated checks, official feeds & social signals.
Learn about our methodology →Having trouble with Intercom?
Where are users reporting problems?
Outage history
- ResolvedJun 12, 02:45 PMDuration: 4h 25m
🔴 Started: Jun 12, 02:45 PM
🟢 Resolved at: Jun 12, 07:10 PM
Partial System Degradation
- ResolvedJun 11, 10:05 AMDuration: 25m
🔴 Started: Jun 11, 10:05 AM
🟢 Resolved at: Jun 11, 10:30 AM
Partial System Outage
- ResolvedJun 10, 01:25 PMDuration: 2h 45m
🔴 Started: Jun 10, 01:25 PM
🟢 Resolved at: Jun 10, 04:10 PM
Partial System Degradation
- ResolvedJun 1, 11:05 AMDuration: 2h 5m
🔴 Started: Jun 1, 11:05 AM
🟢 Resolved at: Jun 1, 01:10 PM
Partial System Degradation
- ResolvedMay 21, 11:25 AMDuration: 7h 45m
🔴 Started: May 21, 11:25 AM
🟢 Resolved at: May 21, 07:10 PM
Partial System Degradation
- ResolvedMay 1, 05:00 AMDuration: 78h 5m
🔴 Started: May 1, 05:00 AM
🟢 Resolved at: May 4, 11:05 AM
Partial System Degradation
Community comments