Question 1

Why is an AI service like ChatGPT or Claude not responding?

Accepted Answer

AI platforms run on heavy GPU infrastructure that can be overwhelmed during demand spikes, especially after a new model launch. Outages also come from API errors, capacity limits, failed deployments, or upstream cloud provider issues. If others are reporting the same errors here, it's a platform-wide problem rather than your account.

Question 2

Which AI services does DownStatus monitor?

Accepted Answer

DownStatus tracks major AI platforms including ChatGPT, Claude, Gemini, Midjourney, and other chatbots, image generators, and developer tools. Live status for each is shown above.

Question 3

How do I tell if the AI is down or I've hit a usage limit?

Accepted Answer

A usage or rate limit usually shows a specific message about quotas or upgrading your plan, and only affects your account. A genuine outage produces network errors, blank responses, or timeouts for many users at once — which is what a spike in reports on this page indicates.

Question 4

What should I do while an AI service is down?

Accepted Answer

Most AI outages resolve within 30 minutes to a couple of hours. Check the provider's official status page for an ETA, retry after a short wait, or switch to an alternative model temporarily. Avoid sending the same long request repeatedly during an outage — it adds load without helping.

AI & Machine Learning

Frequently asked questions