Question 1

Why is my food delivery app not working?

Accepted Answer

Delivery app outages are common during peak meal times when demand surges. They're caused by server overload, payment processing failures, or mapping and dispatch system errors. Check this page to see if others are reporting the same problem right now.

Question 2

Which food services does DownStatus monitor?

Accepted Answer

DownStatus tracks major food delivery apps and restaurant chains including DoorDash, Uber Eats, Deliveroo, Domino's, McDonald's, Chipotle, and others. The full list with live status is shown above.

Question 3

Did my food order go through if the app errored?

Accepted Answer

Check the app's order history and your payment method before reordering. An order can be placed even when the confirmation screen fails. If you were charged but see no order, wait for the outage to clear before contacting support — it often resolves itself.

Question 4

What should I do if a delivery app is down at dinner time?

Accepted Answer

Peak-time outages usually clear within 30 minutes to an hour. Try the restaurant's own app or website, switch to an alternative delivery service, or order by phone for pickup. Tracking that's stuck often catches up once the outage resolves — your food may still be on the way.

Food Delivery

Category snapshot

Frequently asked questions