Amazon

Amazon Not Working for You? It Might Not Be an Outage

If the status above shows no ongoing outage but Amazon isn't loading for you, the problem is likely on your side or with your internet provider.

Common Reasons Amazon Stops Working

• Amazon.com, Prime Video, and AWS are separate systems — one can be down while others work
• Region-specific checkout or payment processing issue
• Amazon account suspended or payment method expired, blocking orders
• Amazon's order tracking and delivery notification system separate from the main site
• Browser extension (especially privacy or ad blockers) breaking Amazon's checkout scripts

How to Fix Amazon Not Working

1. Check the status above and aws.amazon.com/premiumsupport/technology/pes for platform events
2. Try amazon.com in an incognito window to rule out extensions blocking checkout
3. Check your payment methods and address at amazon.com/cpe/managepaymentmethods
4. Use the Amazon mobile app if the web checkout is broken
5. For Prime Video issues, try primevideo.com directly — it runs on its own CDN
6. Contact Amazon support at amazon.com/help for account holds or order-specific problems